Category Archives: Uncategorized

16Oct/18

How to turn on or turn off Kaspersky anti-spam?

In today’s virus-prone internet world, the biggest challenge for the computer users is to secure their data, software, and applications. To help these users maintain the utmost level of security around their devices, Kaspersky offers a variety of security solutions. The well-renowned cybersecurity company also offers a product named Kaspersky Internet Security that has many security features such as anti-spam. It also renders the most reliable support services that can be availed by dialing Kaspersky support number at any hour of the day.

kaspersky support number

Kaspersky anti-spam keeps a strict vigil over the incoming and outgoing emails to block the way for the spam emails. It supports both Outlook and Outlook express. Here is how you can enable and disable it after downloading Kaspersky Internet Security to your computer system.

Kaspersky Anti-Spam- Steps to turn on

  1. Open the main interface of Kaspersky Internet Security
  2. Go to Settings
  3. From the Protection tab, choose Anti-Spam
  4. Slide the switch to the right to turn on this essential security feature

Kaspersky Anti-Spam- Steps to turn off

  1. Double-click Kaspersky Internet Security Icon from your desktop or click the same from the bottom-right corner of the taskbar
  2. Now, go to Protection tab available under Settings
  3. Here, you will find the option to turn off anti-spam feature

To change other settings of this amazing security feature, follow these instructions:

  1. Open Kaspersky Internet Security that is installed on your computer system
  2. Access the Anti-Spam feature from the Protection tab available under Settings
  3. Configure the security level
  4. Hit Advanced Setting option and click the checkboxes in front of different security parameters shown there
  5. Quit the program

While enabling or disabling this feature or installing the Internet Security product to your device, if you find any technical glitch then call the Kaspersky support number to receive the immediate guidance from a technician. They will provide you with the best possible solution.

10Oct/18

How to fix “Norton LiveUpdate has failed to install updates” error?

Norton LiveUpdates is a specialized program that is responsible for fetching the latest updates from Symantec servers. It regularly keeps the installed Norton antivirus up-to-date so that it can detect all the current as well as upcoming viruses and protect your device from their attack. The program automatically comes into action whenever it finds any new update on the servers. All it needs to have is the internet connection.

norton customer support

norton customer support

At any point, Norton LiveUpdate may fail to install the updates. In such an event, wait for at least 24 hours and try installing the updates again. If the problem still persist call Norton customer support team for the immediate support. However, if you want to try your hands on fixing out this issue then do the following:

Verify the date of the virus definitions

  1. Launch the installed Norton by double-clicking over its icon
  2. From the My Norton window available right next to the Device Security, hit Open
  3. Now, click Security from the main window
  4. Here, beneath the security status indicator, you can verify the date next to the Protection Updates
  5. Now, wait for 24 hours and launch the LiveUpdate again (Valid, if the date is less than one day)
  6. On the other hand, if the date displayed is more than one day, update your virus definitions using Intelligent Updater

Steps to update the virus definitions via Intelligent Updater

  1. Open the Intelligent Updater downloads page
  2. Follow these instructions depending upon the version of the Windows installed on your device:
    1. For Windows (8.1/8/7/Vista/XP) 32- bit: hit the first file listed under FileName. You will see an .exe extension in the file name
    2. For Windows (8.1/8/7/Vista/XP) 64-bit: Open the 64-bit platforms section and hit the first file in the list.
  3. Now, save the file and double-click it
  4. Wait until the update process finishes!

(Please note that the aforementioned steps are applicable only to Norton antivirus. If you are facing the same problem in any other antivirus such as Webroot then contact Webroot customer service team right away!)

09Oct/18

Facing “HP Printer is Offline” on your Mac? Here is the solution!

Have you ever come across with the issue that your HP printer shows offline status? If Yes then, it may happen because of Mac is not able to communicate with your printer or a USB cable has been disconnected. You can fix this issue by following the below-given steps that are applicable for USB printer connection only. If you are using Network printer connection, then contact HP printer support for the troubleshooting steps.

 hp printer support

  1. Verify the connection between printer and Mac

(For USB Printer connection)

Disconnect the USB cable and then again connect it to the Mac

  1. Turn off the printer
  2. Wait for five seconds
  3. Disconnect the USB Cable from the rear of the printer
  4. Now again turn on the printer

Note: You may hear some noise from the printer as its power starts and wait for a while to make printer silent and idle

  1. Wait for five seconds, then again connect your USB cable to the printer
  2. Now try to Print
  1. Reset the printer
  1. The Printer should be idle and make sure it is not making any noise before giving the command for print
  2. When the printer turns on, disconnect the power cord from the rear of the printer
  3. Now, remove the power cord from the socket
  4. Just wait for 60 seconds
  5. Now insert the power cable into the power chord to the wall
  6. Plug in the power cord to the rear of the printer
  7. Now check if the printer starts itself not then press button to turn on
  8. Now try to print

If not then check out some more troubleshooting steps:

  1. Check and make sure only one command should be given not multiple
    1. Search the Mac, and then hit Print & Fax, Print & Scan or Printers & Scanners in the list
    2. Now find your printer name from the list of devices
    3. If you see multiple commands for the same printer then remove them all by clicking the minus (-) button at the bottom of the list.
    4. Try to print

Just like the HP support team, Canon support technicians also render 24*7 services. You can avail them at any hour of the day.

04Oct/18

Are you unable to log in your QuickBooks? Find the solution here!

Intuit offers QuickBooks which is the most used accounting software that ensures smooth and reliable business transactions such as paying and managing bills, payroll-functions, and invoicing bills etc. Financial transactions are the most prominent part in small and medium-sized business, and one should take special care on how to tackle the payments and how much finances your business owes.

quickbooks support

 With the help of QuickBooks cloud-based technology, accountants can easily login clients’ data from anywhere and can make necessary changes. While using QuickBooks you may face some technical problems such as login issues, triggering error while processing the payment, software is getting hanged, the user is already has been logged in from a different system and much more.

You can fix all these errors with the help of these steps:

  • Close all running QuickBooks processes
    • Right-click the taskbar and select the option ‘Start Task Manager’
    • Hit the ‘Processes’ tab
    • Now, right click all processes of QuickBooks under ‘Image Name’ section and choose ‘End Process’
  • Now, login QuickBooks Desktop company file
  • If it fails, call the QuickBooks support team for help or fix it manually by restarting your server which contains your company data file
  • When it restarts, now open QuickBooks on your system and log in the same
  • If it fails again then login with different user
  • In case you are not sure about your password and username you may contact to QuickBooks administrator for setting the username and password
  • In case you are the QuickBooks administrator then click the reset button and follow the instructions
  • If you still face trouble issues in resetting your password then go to the Automated Password Reset Tool
  • In case it does not work, restore your latest backup and re-enter data
  • If you are failed in restoring the same or you do not have the latest back up call to the technical support team

For more information on how to login QuickBooks or any kind of Microsoft office support or Outlook Support call the customer care number.