How to resolve the issue when USB port is not working in Windows 10?

In the recent times, people have often complained about their USB ports not working on Windows 10. This problem can occur if you repeatedly insert and eject the USB devices. When the USB port stops responding, it will not detect any USB devices. There are several reasons that can cause USB problems on Windows 10. Before jumping to any conclusions, you must first check if the device is faulty and try connecting it to another USB port or PC. If nothing helps, you should start troubleshooting the USB port issue using some simple methods.

USB port is not working

Effective measures to resolve this problem –‘USB ports not working in Windows 10’

Check power management settings

  1. Open the ‘Device Manager.’
  2. Expand the ‘Universal Serial Bus controllers’ section.
  3. Right-click the first USB Root Hub driver and select ‘Properties.’
  4. Go to the ‘Power Management’ tab.
  5. Uncheck the box next to ‘Allow the computer to turn off this device to save power.’
  6. Click ‘OK’ to save the changes made.
  7. Repeat the above steps for all the USB Root Hub drivers mentioned in the list under ‘Universal Serial Bus controllers.’

Update your USB Root Hub Drivers

  1. Open the ‘Device Manager.’
  2. Go to the ‘Universal Serial Bus controllers’ section.
  3. Right-click the ‘USB Root Hub’ option.
  4. Select ‘Update driver’ from the menu.
  5. Click ‘Search automatically for updated driver software.’
  6. You can follow the same steps for all USB Root Hub devices.

Scan the device for hardware changes

  1. Go to ‘Device Manager.’
  2. Click the name of your computer device.
  3. Select ‘Action’.
  4. Click ‘Scan for hardware changes’.
  5. Check the USB device to confirm if it is working or not.

Uninstall the USB controller

  1. Go to ‘Device Manager.’
  2. Expand the ‘Universal Serial Bus controllers’ branch.
  3. Right-click the drivers mentioned in the list of the ‘Universal Serial Bus’section one by one.
  4. Click ‘Uninstall.’
  1. Restart your computer system.

Reinstall device drivers

  1. Download the latest drivers and install them. In case there are no new drivers available, go ahead and do the second step.
  2. Open the ‘Device Manager.’
  3. Right-click the device driver.
  4. Select ‘Uninstall’ device to remove the driver.
  5. Restart your computer system.

Unplug the power supply (laptop only)

As the laptop’s power supply delivers power to the USB ports, you can try removing the laptop battery for some time. Turning off your laptop can help the capacitors to discharge completely. Thus, the problem will be fixed.

  1. Disconnect the power supply and charger plug from your laptop.
  2. Restart your computersystem.
  3. Connect the USB device to your laptop.
  4. Now, insert the charger again.

Disable Fast Startup

  1. Open the ‘Control Panel.’
  2. Choose the ‘Power Options.’
  3. On the sidebar, left-click the option – ‘Choose what the power button does.’
  4. Select ‘Change settings that are currently unavailable.’
  5. In the ‘Shutdown Settings,’ uncheck the box next to ‘Turn on Fast Setup.’
  6. Click ‘Save Changes.’

DisableUSB Selective Suspend feature

If none of the above-mentioned methods work, then the best option is to disable the ‘USB Selective Suspend’ feature. Before doing that, you must know that all USB host controller drivers in the system get disrupted once you choose this option.

  1. Go to ‘Power Options.’
  2. Click ‘Change plan settings’
  3. Select ‘Change advanced power settings’
  4. In the USB settings, disable the ‘USB Selective Suspend’ feature.
  5. Once done, click ‘Apply’ and ‘OK.’

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