Tag Archives: dell support

03Dec/18

How Do I Connect My Dell Printer To A Wireless Network

Dell Printers are extremely cost-effective and developed for businesses, remote offices, small workgroups, and for personal use as well. With its entry-level, monochrome, laser, and other categories of printers, it is preferred by the organizations of all sizes that seek a fast, high-quality printing machine with a small footprint. Additionally, the industry offers round-the-clock availability of expert Dell support to its users from the different corner of the world to deliver better users experience.

Facilitating users with instant Dell technical support and wireless printing service, Dell has made it much easier to print from a distinct place. Suppose you are sitting in your office and the printer is not beside you, but you need an urgent print. In such a case, you can easily send a print task to the printer that must be connected to a wireless network and you will get a high-quality print in no time.

However, most of the users struggle to connect their Dell printer to a wireless network. If you too are going across the same situation, call on Dell technical support number and an expert technician will guide you with the directions. Alternatively, you can perform the steps below.

To connect using Wi-Fi Protected Setup (WPS):

  1. Check all the connection are made firm and right
  2. Confirm the router and your Dell printer support WPS
  3. Long press on the WPS button on the printer
  • A message will display saying WPS mode is running should appear on the screen
  • If any error message appears, call on Dell technical support number to talk to the expert and know the fix of the issue
  1. Now, Long press on WPS button on the router
  2. Wait for to 2 minutes and let the devices connect

To confirm, execute a print task to check printer has successfully connected with the wireless network or not. In case not, connect with Dell technical support to find out if there is an issue with the printer or connection.

14Nov/18

How to Overcome the Booting Issue of Windows 10 on Your Dell Laptop?

Upgrading to Windows 10 or installing it is although a simple process but sometimes there can be some issue while or after installing or upgrading to it. A common issue we have witnessed recently is the boot error after installing or upgrading to Microsoft Windows 10 on the Dell computer systems. Hence, this blog is dedicated to troubleshooting the very boot error. Please note that it is always better to seek authorized help from the Dell chat support before troubleshooting the issue yourself.

Booting issue in windows 10 dell laptop

So, precisely, your Dell system is powering on correctly and showing the Dell BIOS screen at the boot-up but it won’t boot to Microsoft Windows 10 successfully. A few symptoms you may be experiencing of your Dell laptop or PC are:

  1. The system proceeds past the Dell screen but Windows does not finish booting;
  2. The Caps Lock key is illuminated when toggled;
  3. The hard drive activity light may flicker, stay on or be off;
  4. An error message may be present;
  5. No diagnostic codes are present;
  6. The power button lights up solid under its usual operating colour; and/or
  7. No sounds are heard from the operating system

While it is always recommended to seek a Dell chat live session to resolve the issue quickly, below are a few methods you can try, too.

Fix 1. Check if the computer finishes the initial power-up (POST).

It is seen in many cases that a computer won’t hand over control to the operating system. The POST process is completed successfully when the bar on the Dell logo screen fills up completely and disappears. If this does not happen, it’s a call for a fix. Now, you need to hard reset your Dell PC.

To hard reset:

  1. Power off the PC.
  2. Disconnect the AC adapter or power cable.
  3. Remove the battery if you are using a Dell laptop.
  4. Disconnect all external USB and output devices from your computer system.
  5. Press and hold the power button for 15–20 seconds. This will drain any residual power from your laptop.
  6. Now, connect the AC adapter or power cable to your laptop and place the battery back to it.
  7. Power on the PC. This method should fix the booting issue. If the situation persists, you can always contact the Dell support to get personalized help, or just skip to the next method.

Fix 2. Reset the BIOS to factory settings.

  1. Restart your Dell laptop or PC.
  2. During the Dell logo on the screen, press the F2 key repeatedly until you see Entering Setup on the top right corner of the screen.
  3. Press a key listed at the bottom of the screen to load default settings. The key is specific to the BIOS your computer is using.
  4. Press ESC to exit the BIOS. Be sure to click on Save and Exit to save your changes.

There are a lot more methods to try out, but the most common and useful ones are the above two. However, we reiterate that you initiate a Dell chat live session so that the experts at Dell could see through your problem in a more specific fashion.

24Oct/18

How To Activate Windows 10 on Dell Laptop?

Dell users generally go with Windows operating system that gives its users a smooth interface with best features. When the Windows operating system goes outdated, it notifies users for activation. If you do not activate Windows 10, you may encounter various system changes such as vanishing of desktop wallpaper and abrupt setting tab for Windows activation. If you have genuine version of Windows 10 operating system, you can use the activation product key to activate Windows 10 on Dell laptop. If the pop-up window appears frequently, click to activate the system and follow the prompt your operating system will be activated in no time.

activate windows 10 on dell laptop

However, if you do not see any pop-up, get direct help from Dell customer support and the executives will guide you to activate Windows 10 or any other version of operating system you are using. Although there are different ways by which you can active a Windows-based operating system on Dell laptops, here you will learn how to do it manually.

Manual activation of Windows 10 on Dell Laptop 9

  • Turn on your Dell laptop and take the courser on the windows icon
  • Press the right button of the mouse while keeping the cursor on the start button and open Command Prompt (Admin)
  • To install a license key, use the command “slmgr /ipk yourlicensekey”
  • To connect to my KMS server, use the command “slmgr /skms kms8.msguides.com”
  • Now activate your Windows using the command “slmgr /ato”
  • The system will be activated, check the activation status again

The operating system is now activated. In case you encounter any error or trouble during the process, go for Dell supports to get instant fix. You can also find the solution of other issues caused on Windows 10 operating system by the experts. If you keep the systems updated, it will eliminate the chances of poor performance other errors.